Raian PollockWhat I do
Your operating layer is mostly machine work. I take it over, rebuild it AI-native, and run it. Ten to twenty hours a week, real ownership.
Reporting, enrichment, pipeline hygiene, competitive intel, support triage: rebuilt as agent workflows under written rules, quality gates, spending limits, and silent-failure tripwires. People keep the judgment calls.
It starts with an audit. If we continue, I run the function while I build the machine. What you keep is the point: an operating system with my judgment encoded, still working and learning after I leave.
Thirteen years, five countries
I've built and led GTM and operations teams in New York, Toronto, Amsterdam, Barcelona, and Rio de Janeiro.
SEOmonitorChief Revenue & Operations Officer · 2024–2026The CEO's operating partner across five functions. Re-architected GTM, hired the first CMO. Owned the internal AI roadmap.
ConductorVP Enterprise Sales, EMEA · 2022–2023Ran the Northern Europe sales org. Led ContentKing's post-acquisition sales integration: enablement, training, process.
ContentKingVP Global Sales · 2020–2022Built the enterprise sales org from scratch. Doubled ARR, 4×'d ASP in a year; instrumental in the 8-figure exit to Conductor.
BotifyEnterprise Account Executive · 2019–2020President's Club. #1 globally in quota attainment, of 16 reps.
CcapsSales & Marketing Director · 2013–2018Rebuilt sales and marketing end to end. 131% average annualized growth; clients included Airbnb, Twitter, and the UN.Flip Education was run this way
Flip Education · flipeducation.ai
An AI co-teacher used in 18 countries and 11 languages. Two people built and ran it: a pedagogy expert who has trained over a thousand teachers, and me on everything else.
Launch took two weeks. Real reliability took two months. By staffing math, a year of work for 15 to 20 people. Day to day, 72 scheduled agents ran it: marketing manager, data analyst, support triage, cost accountant, competitive radar. One written charter, 50 quality gates, continuous evals, a daily cost ledger.
None of it is education-specific. The operating system transfers. The model-evaluation tooling is open source if you want to see how I work.
The AI-Operations Audit
Two to three weeks inside your operation: where headcount does machine work, where your AI spend leaks, what would break without governance. You get:
- A function-by-function map of what an agent workforce can carry, and what it shouldn't touch
- The reliability and cost gaps in what you've already built
- A sequenced plan with the economics: what to build, in what order, and what it replaces
After the audit, two ways to continue. Hands-on: I build and run the plan as your fractional COO, €4,000–8,000 a month. Hands-off: your team builds it and I direct from above on a fixed cadence, €1,500–2,500 a month. The plan also stands alone; that call sits with you, after you've read it.
Know what you need? Skip the audit: we shape the roadmap together and go straight to the build.
Email me about an audit